Privacy Policy
Last updated: August 12, 2024
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also informs you about your privacy rights and how the law protects you. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings as defined below. These definitions apply whether the words appear in singular or plural form.
Definitions
Account: A unique account created for you to access our services or parts of our services.
Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Application: Refers to the Olive Branch Loyalty App provided by the Company.
Company: (Referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Olive Branch.
Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among other uses.
Country: Refers to Ontario, Canada.
Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Application or the Website, or both.
Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
Website: Refers to olivebranchthornhill.ca.
You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City, Canada
Date of birth
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service through a mobile device, we may collect certain information automatically, including but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Cookies or Browser Cookies: A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting to refuse Cookies, our Service may use Cookies.
Web Beacons: Certain sections of our Service and emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
Cookies Policy / Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference, providing you with a more personal experience.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service: Including to monitor the usage of our Service.
To manage your Account: To manage your registration as a user of the Service, providing you access to different functionalities available as a registered user.
For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
To contact you: By email, telephone calls, SMS, or other electronic communication regarding updates, offers, or informative communications related to the functionalities, products, or services, including security updates.
To provide you with news, special offers, and general information: About other goods, services, and events we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests: To attend to and manage your requests to us.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which Personal Data held by us about our Service users is among the assets transferred.
For other purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
Sharing Your Personal Data
We may share your personal information in the following situations:
With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you, or to facilitate deliveries.
For business transfers: We may share or transfer your personal information in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, requiring them to honor this Privacy Policy.
With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With your consent: We may disclose your personal information for any other purpose with your consent.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes, typically for a shorter period, unless this data is used to strengthen security or improve our Service’s functionality.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in other locations where the parties involved in the processing are located. This means that your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By submitting your information, you consent to this transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You may update, amend, or delete your information at any time by signing into your account or by contacting us directly at [email protected].
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
We may disclose your Personal Data in the following circumstances:
Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data by law or in response to valid requests by public authorities.
Other Legal Requirements: The Company may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the Company’s rights or property, prevent or investigate wrongdoing in connection with the Service, protect the personal safety of users or the public, or protect against legal liability.
Security of Your Personal Data
The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without parental consent, we will take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: [email protected]